

Brangchain is a logistics and delivery service company based in Malaysia that manages parcel deliveries between merchants, delivery agents, and end customers. The company was primarily operating through manual processes, relying on paperwork and phone calls with drivers to coordinate deliveries and track orders. To improve efficiency, the client aimed to digitize their operations and reduce dependency on manual coordination. Their goal was to build a centralized platform that streamlines delivery management, improves tracking accuracy, and provides better visibility into the entire delivery process for all stakeholders involved.
Manual Delivery Assignment: Delivery tasks were assigned manually, which made the process time-consuming and increased the chances of errors and delays.
Frequent Status Inquiries: Customers often had to call support teams to check delivery status due to the absence of real-time tracking and updates.
Lack of Driver Updates: Drivers did not have a proper system to update delivery progress, leading to communication gaps during deliveries.
Limited Operational Visibility: The operations team lacked real-time visibility into active deliveries, making it difficult to monitor performance and manage issues efficiently.


Unified Logistics Platform: We developed a centralized platform where merchants, delivery partners, and administrators can operate within a single centralized platform. This reduced the need for manual coordination across different channels.
Digital Order Management: Orders are created digitally, assigned to drivers, and tracked throughout the entire delivery journey. This streamlined the workflow and minimized errors caused by manual processes.
Real-Time Tracking and Updates: The platform provides live tracking and automated status updates, ensuring all stakeholders have clear visibility into the delivery progress at every stage.
Improved Operational Efficiency: By automating key processes and centralizing data, the system eliminated manual dependencies and significantly improved overall logistics efficiency.
Tracks deliveries in real time.
Suggests the quickest delivery routes.
Follows required delivery regulations.
Improves delivery efficiency using AI.
Secures data with tamper-proof records.
Supports safe medical deliveries.
Businesses register on the platform.
Business Requests a delivery.
Admin reviews and accepts the request.

The system assigns a driver to the delivery.
The driver picks up the parcel.
The parcel is delivered to the customer.

React Native

Node.js

Firebase Cloud Messaging

Google Maps API

MongoDB / Cloud database
AI recommends fastest delivery paths.
Real-time arrival estimates for parcels.
Optimizes resource allocation using AI insights.
Sends instant delivery updates to all parties.

Specialized in logistics app development
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